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Return & Exchange

What is your Exchange and Return Policy?

  1. Raja Sahib Kids has a 30 days exchange and return policy except for: Toys, Swimming Gears & Baby Care Items.
  2. Delivery fees for the return of goods without a valid justification won't be reimbursed by Raja Sahib Kids.
  3. Incase of refund, Raja Sahib Kids will directly issue you a coupon through email that may be used for future purchases.
  4. Items bought online cannot be replaced at any Raja Sahib Kids store and vice versa, although they may be exchanged in stores with the original receipt.
  5. Without prior notice, Raja Sahib Kids has the right to modify or adjust its return & exchange policy.
  6. Refunds are issued as store credit. Cash refunds are not available.

What if the product received is faulty or damaged upon opening?

If such an accident occurs, you can contact our customer care for assistance with the problem and share a picture of the faulty product for reference. You can also email us at help@rajasahibkids.pk or call at +923369994777

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